Last Updated: May 28, 2025

VISIGEN PTE. LTD. (“we,” “our,” or “us”), a company registered in Singapore, respects your privacy and is committed to protecting it through our compliance with this policy. This Privacy Policy describes how we collect, use, store, and share your information when you use our CoinValueChecker mobile application (“App”) and coinvaluechecker.com website (“Website”), collectively referred to as the “Services”.

Please read this policy carefully to understand our policies and practices regarding your information. If you do not agree with our policies and practices, do not download, register with, or use our Services. By downloading, registering with, or using our Services, you agree to this Privacy Policy.

INFORMATION WE COLLECT

Personal Information

The CoinValueChecker App collects the following types of information:

• User-provided information: When you register for an account, we may collect information such as your name, email address, and user preferences.
• Device information: We collect device-specific information such as your device model, operating system, unique device identifiers, and mobile network information.
• Usage information: We collect information about how you use our Services, such as the features you access, the time spent on the App, and your interaction patterns.

Camera and Photos Access

Our App requires access to your device’s camera and photo library to:

• Capture images of coins for identification, value assessment, and grading
• Access existing coin images from your photo library
• Save results of analyses to your device

Storage Access

The App requires storage access to:

• Store application data and user preferences
• Cache coin information and analysis results
• Save images and analysis reports

HOW WE USE YOUR INFORMATION

We use the information we collect to:

• Provide, maintain, and improve our Services
• Process and fulfill your requests for coin identification, value assessment, and grading
• Communicate with you about the Services, including sending updates, security alerts, and support messages
• Monitor and analyze trends, usage, and activities in connection with our Services
• Detect, investigate, and prevent fraudulent transactions and other illegal activities
• Protect the rights, property, or safety of VISIGEN PTE. LTD., our users, or others

DATA SHARING AND DISCLOSURE

We may share your information in the following circumstances:

• Service Providers: We may share your information with third-party vendors, service providers, and other third parties who perform services on our behalf.
• Compliance with Laws: We may disclose your information where required by law or to respond to legal process or government requests.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, user information may be among the transferred assets.
• With Your Consent: We may share your information with third parties when you have given us your consent to do so.

We do not sell your personal information to third parties.

DATA RETENTION

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. We will also retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

DATA SECURITY

We implement appropriate technical and organizational measures to protect the security of your personal information. However, please understand that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

YOUR PRIVACY RIGHTS

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access, update, or delete your information
• The right to rectification (to correct inaccurate information)
• The right to restrict or object to our processing of your information
• The right to data portability (to receive your information in a structured, commonly used format)
• The right to withdraw consent

To exercise any of these rights, please contact us using the contact information provided at the end of this Privacy Policy.

CHILDREN’S PRIVACY

Our Services are not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information.

INTERNATIONAL DATA TRANSFERS

Your information may be transferred to, and maintained on, computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction. If you are located outside Singapore and choose to provide information to us, please note that we transfer the information to Singapore and process it there.

CHANGES TO OUR PRIVACY POLICY

We may update our Privacy Policy from time to time. If we make material changes to how we treat our users’ personal information, we will notify you through a notice on our Website or App. The date the Privacy Policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date, active, and deliverable email address for you, and for periodically visiting our Website and this Privacy Policy to check for any changes.

APP STORE SPECIFIC PRIVACY INFORMATION

Apple App Store Privacy Information

In accordance with Apple’s App Store requirements, we provide the following information:

• The App uses your camera and photo library solely for the purpose of coin identification, valuation, and grading.
• We do not track your location.
• Any data collected is used only for the functionality of the App and is not sold to third parties.
• You can request deletion of your data by contacting us at [email protected].

Google Play Store Privacy Information

In accordance with Google Play’s Data Safety requirements:

• We collect device information and user activity data to improve app functionality.
• Personal data is processed and stored securely.
• You can request to delete your account and associated data through the App settings or by contacting our support team.

CALIFORNIA PRIVACY RIGHTS

If you are a California resident, California Civil Code Section 1798.83 permits you to request information regarding the disclosure of your personal information to third parties for their direct marketing purposes. To make such a request, please contact us using the information below.

CONTACT US

If you have any questions or concerns about this Privacy Policy, please contact us at:

VISIGEN PTE. LTD. Email: [email protected] Website: coinvaluechecker.com

For privacy concerns specific to the European Union, our representative within the EU can be contacted at: [email protected]